This page provides details of how to contact departments of the Royal Household.
Public Information Office
Correspondence Office
Anniversary Messages Office
Press Offices
Web team
Royal Archives
Royal Collection Picture Library
Jobs in the Royal Household
Visitor information for Royal residences
Visitor information for Historic Royal Palaces
Sandringham Estate
Balmoral Estate
Public Information Office
Members of the public seeking information about the Monarchy or Royal Family may contact the Public Information Office by post or by telephone. The office is unable to respond to enquiries submitted by e-mail.
Public Information Officer
Buckingham Palace
London SW1A 1AA
Tel (during 9am - 5pm (GMT) Monday to Friday): (+44) (0)20 7930 4832. Please note, calls to this number may be recorded.
Anniversary Messages Office
This office organises congratulatory messages from The Queen for individuals celebrating their 100th birthdays and above, and for couples celebrating Diamond Wedding anniversaries. An application form can be downloaded from the Anniversaries section of the web site, where answers to most questions can also be founded.
The office is unable to respond to enquiries submitted by e-mail.
Anniversaries Office
Buckingham Palace
London SW1A 1AA
Tel (during 9am - 5pm (GMT) Monday to Friday): (+44) (0)20 7930 4832. Please note, calls to this number may be recorded.
Press Offices
Media enquiries regarding The Queen and members of the Royal Family, with the exception of The Prince of Wales and his family, should be directed to the Press Office at Buckingham Palace.
Press Office
Buckingham Palace
London SW1A 1AA
Tel (during 9am - 5pm (GMT) Monday to Friday): (+44) (0)20 7930 4832. Please note, calls to this number may be recorded.
Media enquiries regarding The Prince of Wales and his family should be directed to the Press Office at Clarence House.
Press Office
Clarence House
London SW1A 1BA
Tel (during 9am - 5pm (GMT) Monday to Friday): (+44) (0)20 7930 4832. Please note, calls to this number may be recorded.
Media enquiries regarding the Royal residences and the Royal Collection should be directed to the Royal Collection Press and Marketing Department.
Public Relations and Marketing
The Royal Collection
St. James's Palace
London SW1A 1BS
Tel (during 9am - 5pm (GMT) Monday to Friday): (+44) (0)20 7839 1377. Please note, calls to this number may be recorded.
E-mail: press@royalcollection.org.uk
Web team
If you wish to enquire about reproduction of content from this web site in other contexts, or to make a comment on the web site, please contact the Royal Household's web team.
Web Team
Buckingham Palace
London SW1A 1AA
Tel (during 9am - 5pm (GMT) Monday to Friday): (+44) (0)20 7930 4832. Please note, calls to this number may be recorded.
E-mail: webeditor@royal.gsx.gov.uk
Royal Archives
Enquiries relating to historical material held in the Royal Archives at Windsor Castle should be directed in writing.
Senior Archivist
The Royal Archives
Round Tower
Windsor Castle
Windsor
Berkshire SL4 1NJ
Royal Collection Picture Library
Enquiries relating to images of Royal residences and the Royal Collection should be submitted to the Royal Collection Picture Library.
Royal Collection Picture Library
Stable Yard House
St James's Palace
London SW1A 1JR
Telephone +44 (0) 20 7839 1377. Please note, calls to this number may be recorded.
Fax +44 (0) 20 7024 5643
E-mail picturelibrary@royalcollection.org.uk
Web site: www.royalcollection.org.uk
Jobs in the Royal Household
Enquiries about vacancies in the Royal Household should be directed to the Personnel Office at Buckingham Palace by post or by e-mail.
The Recruitment Assistant
The Royal Household
Buckingham Palace
London SW1A 1AA
E-mail: recruitment@royal.gsx.gov.uk
Visitor information for Royal residences
Visitors wishing to enquire about opening hours of Royal residences or to book tickets should contact the Ticket Sales and Information Office.
Ticket Sales and Information Office
The Official Residences of The Queen
London SW1A 1AA
Credit card booking line: (+44) (0) 20 77667300
Group credit card booking line: (+44) (0) 20 77667321
Please note, calls to these numbers may be recorded.
Fax: (+44) (0) 20 7930 9625
Visitor information for Historic Royal Palaces
Visitors wishing to enquire about opening hours for Kensington Palace, The Tower of London, Hampton Court Palace and the Banqueting Hall should visit the Historic Royal Palaces web site at www.hrp.org.uk.
Sandringham Estate
Enquiries can be made by post, telephone, fax or e-mail.
The Estate Office
Sandringham
Norfolk PE35 6EN
Tel (during 9am - 5pm (GMT) Monday to Friday): (+44) (0)1485 545400. Please note, calls to this number may be recorded.
Fax: (+44) (0)1485 541571
E-mail: enquiries@sandringhamestate.co.uk
Balmoral Estate
Enquiries can be made by post, telephone or e-mail.
The Estates Office
Balmoral Estates
Ballater
Aberdeenshire AB35 5TB
Tel (during 9am - 5pm (GMT) Monday to Friday): (+44) (0)13397 42534. Please note, calls to this number may be recorded.
Fax: (+44) (0)13397 42271
E-mail: info@balmoralcastle.com
